SUPPORT

SendVeil support

Questions about your account, a transfer or the SendVeil apps? Email hello@sendveil.link. We usually reply within one business day (Europe/Vienna).

Signing in

SendVeil uses one-time email links instead of passwords. Enter your email on the sign-in page or in the app and open the link we send you. Check your spam folder if it does not arrive within a few minutes. Each link works once and expires after a short time.

iPhone, iPad and Mac apps

The apps sign in to an existing SendVeil workspace and show its storage, limits and brands. Accounts and subscriptions are created and managed at sendveil.link, not in the apps. Use Sign out in the app to remove its session from the device.

Transfers and links

Recipients do not need an account: anyone with a valid link can download until it expires or you delete the transfer. Files are sent over encrypted connections (TLS) and delivered unchanged. Keep your own copy of important files; SendVeil is a delivery service, not a backup.

Privacy and account deletion

See the privacy policy. You can export workspace metadata or delete your account in your workspace settings; deletion also removes stored files and invalidates links. For privacy requests email privacy@sendveil.link.

Operator

SendVeil is operated by Michael König-Weichhardt, Graz, Austria. Full provider details are in the imprint.